A good contractor isn’t just skilled and experienced, he/she has to work well with clients.
From communication to reliability, customers look a well-rounded and trusted contractor when hiring. As a contractor licensing company, our team at Licenses, Etc. understands how important a contractor’s reputation is to his/her livelihood.
For this blog post, we wanted to share with you some things clients look for when hiring a contractor, so you will know what you need to work on or develop to be the best contractor you can be and create good contractor/client relationships.
- Talk with and update your potential client/ current client often.
- Ask them lots of questions about their project.
- Let the client know about your business and how you work.
- Be upfront with the client with rough estimates of costs.
- Give your clients the names of past clients you’ve worked with.
- Charge your clients fairly. Don’t go too high or low with a bid. Many clients will worry why you’re quoting them so low or high and may pass on you.
- Share your experience and past projects with the client.
- Let them know what insurances you carry.
- Detail similar projects you’ve completed before.
- Let them know how you’d plan to tackle their project.
- Let them know how you will communicate with them during the process.
- Always be professional in every interaction with the client.
- Be proactive in what you can or cannot do for them.
- Always respond back within the day to a client’s request or question.
- Ask them for more business and/or a review, if you complete the project and all goes well.
Creating and establishing a bond with your clients is key if you want to successful land and keep clients or get future clients!
Remember, you need to be licensed to work as a contractor in most states. Most clients want proof of your licensure and will not let you work with them if you are unlicensed or insured. It is illegal to work without a license in many states including Florida.
If you’re looking to get your Florida contractor’s license, our team at Licenses, Etc. can help you get through the contractor license process fast. We can do it for you! We are a Florida contractor licensing company. We also help contractors get their licenses all across the United States. To get started on the contractor license application process, click our contractor license contact page or call us at 239-777-1028.